Our call answering service is vital for if your business needs to take on-going calls that may be out-of-hours. Our service can be cheaper instead of having to pay a staff member to work those out-of-hours shifts. We will take the necessary calls and gather the information that you want us to collate. Check out some examples of our call answering service:
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Monthly standard fee including 01 telephone number |
£39.99 |
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FREE calls included in a monthly package |
✔ |
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ZERO charge for weekend calls |
✔ |
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ZERO charge for Bank Holiday calls |
✔ |
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ZERO charge for out of hours calls |
✔ |
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ZERO charge for sales and nuisance calls |
✔ |
Take a look at our call answering service.
Volume discounts of 40+ calls per month available. Get in touch today on 03300 102 450.
Apply for your 100% FREE 14-day trial today and find our how much value we can add to your business. You have nothing to lose and no obligation
Similar in nature to our telephone answering service, but a more rounded service which extends to making outbound calls following receipt of the emergency incident and dealing with your subcontractors and partner companies out of hours. Our Incident Handling service can vary substantially from sector to sector, and even between companies in the same sector so the costs for incident handling are always bespoke to your company's individual needs. Please get in touch, or call us on 03300 102 450 so that we can have a brief, no-obligation conversation to find out how you would need an incident handling service to work so we can provide a bespoke quotation.
Some examples of what we are asked about our incident handling service are as follows:
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Can you use my web-based system? |
✔ |
| Can you hold details of my 'on-call' staff or subcontractors on your system to ensure the right person is deployed? |
✔ |
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Can you deploy my staff or subcontractors to an incident I receive? |
✔ |
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Can you mirror the work-flow and processes we use in the day time? |
✔ |
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Are you a true 24/7/365 UK based operation? |
✔ |
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Can you handle my incidents in the day time as well as out of hours? |
✔ |
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Can you provide accurate management information on a monthly basis? |
✔ |
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Can I update my staff and sub-contractor information in real-time? |
✔ |
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Can you work to my customers' KPI's? |
✔ |
All prices exclude VAT
Sometimes it’s hard to know what service suits you best until you know exactly what is available and how everything works. No problem. Just enter your details below and we’ll be in touch to discuss your options.
